Refund policy

At The Needle Art, each piece is custom-made with great care and attention to detail. Because all our products are made to order and personalized, we do not accept refunds, returns, or exchanges once an order has been confirmed.

Before we begin, we’ll send you a digital preview of your artwork so you can make sure everything looks perfect. Once you approve it, our team brings your design to life with care and precision.

Thank you for understanding and for supporting personalized embroidery art made with love!